Orbis Security
Customer Care
For further support with device configuration, please refer to: details on device configuration.
You may manage your active devices.
Please file your customer care message to us with your email address. We aim to respond to all queries within 48 hours.
For issues with payment, please provide the date and time when you incurred the problem.
For issues with the VPN, please provide the date and time when you incurred the problem, as well as details on your device model, the version of your operational system and wireguard app, and the network provider/public wifi you were connected to.
For technical issues, please provide as many details as possible.
Questions and feedback on this article, please: